Intelligent Guide for E-Commerce Website
The best customer communication platform for independent sellers
Leverage ready-made templates designed for diverse shopping scenarios. Create personalized shopping assistants to boost sales performance and enhance customer satisfaction effortlessly.
10,000+ Enterprise Customers
Using SaleSmartly every day and loving it!
80%
Labor costs reduced
95%
Customer satisfaction increased
50%
Conversion rate increased
Enhancing Support for Faster and Better Assistance
Eliminate time-consuming data collection
See purchase history, chat logs, and behavior patterns in one place to deliver hyper-personalized service. Automatically track customer needs and preferences, no spreadsheets required.
Enhance efficiency with AI-powered automation
Automate responses and improve service quality with AI-powered tools. Reduce response times and increase efficiency, allowing your support team to focus on high-value interactions while you scale your business.
Increase customer lifetime value with personalized retention
Create VIP discounts for loyal buyers, re-engagement campaigns for inactive users, or upsell paths for new customers. Automate follow-ups based on cart abandonment, browsing history, or purchase frequency.
Encourage better teamwork
With all support channels in one tool, you'll be able to automatically assign sessions based on expertise and sales cycles, separate logistics issues from product issues, or focus on pre-sales issues.
Seize Every Sales Opportunity with SaleSmartly
1-on-1 Demo Guidance
Our technical experts provide 1-on-1 product demonstrations to guide you and your team to quickly master and use SaleSmartly.
7-Day / 14-Hour Technical Support
Providing technical support 14 hours a day, 7 days a week, ensuring timely and effective resolution of any technical issues you may encounter at any time.
Online Help Center
Comprehensive documentation is provided in the Help Center to help you quickly understand and master SaleSmartly, and rapidly resolve operational issues.
- SaleSmartly is the best chat tool we have ever used! It's easy to use, integrating the code into the site is very easy, and most importantly the automation templates are a great fit for our business and have increased sales by 40%!
Emily SmithCustomer Relationship Manager - SaleSmartly notifies me in real time when a customer has a new message, and also supports real-time translation so that we can communicate in real time and without barriers, no matter what language the customer message is, to avoid losing customers.
Sarah JohnsonProduct Manager - For fast-growing organizations, SaleSmartly grows with you. The price is very affordable compared to other similar software, and you can start the plan for free and subsequently change it according to your team's needs. In the end, I hope it's the best choice for you!
David WilliamsE-commerce Customer Service - SaleSmartly has saved us thousands of hours of work. We’re able to spin up projects faster.
Amy TurnerChief Customer Officer
