Collaboration
Shared chat allows teams to collaborate efficiently with discipline and planning
Consolidate all messaging channels into one backend and collaborate efficiently across teams with automated chat distribution and internal session distribution.
10,000+ satisfied customers
Using SaleSmartly everyday and loving it!
10k+
companies choose us
10m+
customer chats
50m+
messages sent
Enhancing Support for Faster and Better Assistance
Conducting job performance analysis for multi-person teamwork
Supports you to view data by monthly and weekly time dimensions, making it easy for you to periodically summarize data and compare metrics across customer service to understand your team members' strengths and weaknesses of your team members.
Supporting managers in scheduling their teams
Ensure that employees remain busy at work, but not to the extent that it affects service quality. Additionally, establish a reasonable scheduling plan to effectively allocate team members' work hours and tasks, aiming to improve efficiency and meet customer demands.
Seizing Every Sales Opportunity with Our Product
1-on-1 Hands-on Guidance
Our technical experts provide 1-on-1 product operation demonstrations to guide you and your team to quickly master and use SaleSmartly.
7 Days, 14 Hours Technical Support
Offering 7 days, 14 hours of technical support to ensure timely and effective solutions for any technical issues you may encounter at any time.
Online Help Center
Comprehensive documentation in the Help Center to assist you in quickly understanding and mastering SaleSmartly, swiftly resolving operational issues.
- SaleSmartly is the best chat tool we have ever used! It's easy to use, integrating the code into the site is very easy, and most importantly the automation templates are a great fit for our business and have increased sales by 40%!
Emily SmithCustomer Relationship Manager - SaleSmartly notifies me in real time when a customer has a new message, and also supports real-time translation so that we can communicate in real time and without barriers, no matter what language the customer message is, to avoid losing customers.
Sarah JohnsonProduct Manager - For fast-growing organizations, SaleSmartly grows with you. The price is very affordable compared to other similar software, and you can start the plan for free and subsequently change it according to your team's needs. In the end, I hope it's the best choice for you!
David WilliamsE-commerce Customer Service - SaleSmartly has saved us thousands of hours of work. We’re able to spin up projects faster.
Amy TurnerChief Customer Officer
