Social Marketing
Facebook Messenger Intelligent Service Tool
Manage all social media messages in a unified way, connect multiple pages in bulk using Facebook integration, and automatically assign customer service agents to save time and labor.
10,000+ Enterprise Customers
Using SaleSmartly every day and loving it!
80%
Labor costs reduced
95%
Customer satisfaction increased
50%
Conversion rate increased
Elevate Support for Faster, Better Assistance
Elevate Your Social Customer Service
When you connect Facebook Messenger to SaleSmartly, you will start receiving all Facebook messages in one single backend, without needing to log in elsewhere to receive social media messages. This helps you keep track of every inquiry and provide better customer service.
Encourage Customer Engagement and Boost Your Public Image
By integrating multiple Facebook accounts in SaleSmartly, you can view and reply to comments on different posts in real time. If there are complaints and negative reviews on your Facebook page, automatic comment control can help you resolve them in a timely manner. You can also set to hide or delete negative reviews to address negative comments and protect your public image.
Clear Division of Labor, Efficient One-Click Team Management
Through Facebook integration, you can easily manage access permissions for your Facebook business pages. Simply add your Member to SaleSmartly, and they can reply to Facebook Messenger messages. Meanwhile, the customer information protection feature ensures the security of customer leads.
Encourage Better Team Collaboration
Our unified backend makes it easier for your customer service or sales team to collaborate efficiently. Automatic assignment and chat tag features help remote colleagues resolve customer inquiries faster.
Seize Every Sales Opportunity with SaleSmartly
1-on-1 Demo Guidance
Our technical experts provide 1-on-1 product demonstrations to guide you and your team to quickly master and use SaleSmartly.
7-Day / 14-Hour Technical Support
Providing technical support 14 hours a day, 7 days a week, ensuring timely and effective resolution of any technical issues you may encounter at any time.
Online Help Center
Comprehensive documentation is provided in the Help Center to help you quickly understand and master SaleSmartly, and rapidly resolve operational issues.
- SaleSmartly is the best chat tool we have ever used! It's easy to use, integrating the code into the site is very easy, and most importantly the automation templates are a great fit for our business and have increased sales by 40%!
Emily SmithCustomer Relationship Manager - SaleSmartly notifies me in real time when a customer has a new message, and also supports real-time translation so that we can communicate in real time and without barriers, no matter what language the customer message is, to avoid losing customers.
Sarah JohnsonProduct Manager - For fast-growing organizations, SaleSmartly grows with you. The price is very affordable compared to other similar software, and you can start the plan for free and subsequently change it according to your team's needs. In the end, I hope it's the best choice for you!
David WilliamsE-commerce Customer Service - SaleSmartly has saved us thousands of hours of work. We’re able to spin up projects faster.
Amy TurnerChief Customer Officer
