Independent Station Intelligent Guide
The best customer communication platform for independent sellers
Using our pre-designed templates for various shopping scenarios, we can simply build personalized independent shopping guide robots to comprehensively improve sales performance and customer satisfaction.
10,000+ satisfied customers
Using SaleSmartly everyday and loving it!
80%
reduction in labor costs
95%
increase in customer satisfaction
50%
increase in conversion rate
Enhancing Support for Faster and Better Assistance
Stop wasting time on information gathering
The customer management feature allows you to view all customer and order data on one screen. No more clicking around to find order details, tracking numbers, or customer information.
Free up your time with AI
Our tools allow you to use automated AI to reduce response times, increase efficiency and eliminate repetitive tasks. This means your customer support team can work smarter, not harder, and you can focus on growing your business.
Use personalization to retain more customers
You can use personalization to customize a customer's journey based on the context of their previous behavior and their segmentation into categories such as new customers, repeat customers, VIPs, and more. This personalized experience gives your customers the confidence to buy again and leave good reviews.
Encourage better teamwork
With all support channels in one tool, you'll be able to automatically assign sessions based on expertise and sales cycles, separate logistics issues from product issues, or focus on pre-sales issues.
Seizing Every Sales Opportunity with Our Product
1-on-1 Hands-on Guidance
Our technical experts provide 1-on-1 product operation demonstrations to guide you and your team to quickly master and use SaleSmartly.
7 Days, 14 Hours Technical Support
Offering 7 days, 14 hours of technical support to ensure timely and effective solutions for any technical issues you may encounter at any time.
Online Help Center
Comprehensive documentation in the Help Center to assist you in quickly understanding and mastering SaleSmartly, swiftly resolving operational issues.
- SaleSmartly is the best chat tool we have ever used! It's easy to use, integrating the code into the site is very easy, and most importantly the automation templates are a great fit for our business and have increased sales by 40%!
Emily SmithCustomer Relationship Manager - SaleSmartly notifies me in real time when a customer has a new message, and also supports real-time translation so that we can communicate in real time and without barriers, no matter what language the customer message is, to avoid losing customers.
Sarah JohnsonProduct Manager - For fast-growing organizations, SaleSmartly grows with you. The price is very affordable compared to other similar software, and you can start the plan for free and subsequently change it according to your team's needs. In the end, I hope it's the best choice for you!
David WilliamsE-commerce Customer Service - SaleSmartly has saved us thousands of hours of work. We’re able to spin up projects faster.
Amy TurnerChief Customer Officer
