Intelligent Shopping Guide for Independent Sites
Premium Customer Communication Platform for Independent Site Sellers
Utilize our pre-designed templates for various shopping scenarios to easily build personalized shopping guide bots for independent sites, comprehensively boosting sales performance and customer satisfaction.
10,000+ Enterprise Customers
Using SaleSmartly every day and loving it!
80%
Labor costs reduced
95%
Customer satisfaction increased
50%
Conversion rate increased
Elevate Support for Faster, Better Help
Stop Wasting Time on Information Gathering
The customer management feature allows you to view all customer profiles and chat sessions on a single screen, enabling you to gain deeper insights into customer behaviors and needs to provide more personalized services.
Free Up Your Time with AI
Our tool allows you to improve response time, efficiency, and quality through automated AI, enabling your customer support team to work more efficiently and allowing you to focus more on growing your business.
Use Personalization to Retain More Customers
You can customize personalized journeys for customers based on their historical behaviors and categories (such as new customers, returning customers, VIPs, etc.), thereby enhancing their repurchase intent and satisfaction.
Encourage Better Team Collaboration
A single tool integrates all your supported sales channels, automatically assigning sessions based on expertise and sales cycles, and distinguishing various types of customer service issues to maximize team collaboration efficiency.
Seize Every Sales Opportunity with SaleSmartly
1-on-1 Demo Guidance
Our technical experts provide 1-on-1 product demonstrations to guide you and your team to quickly master and use SaleSmartly.
7-Day / 14-Hour Technical Support
Providing technical support 14 hours a day, 7 days a week, ensuring timely and effective resolution of any technical issues you may encounter at any time.
Online Help Center
Comprehensive documentation is provided in the Help Center to help you quickly understand and master SaleSmartly, and rapidly resolve operational issues.
- SaleSmartly is the best chat tool we have ever used! It's easy to use, integrating the code into the site is very easy, and most importantly the automation templates are a great fit for our business and have increased sales by 40%!
Emily SmithCustomer Relationship Manager - SaleSmartly notifies me in real time when a customer has a new message, and also supports real-time translation so that we can communicate in real time and without barriers, no matter what language the customer message is, to avoid losing customers.
Sarah JohnsonProduct Manager - For fast-growing organizations, SaleSmartly grows with you. The price is very affordable compared to other similar software, and you can start the plan for free and subsequently change it according to your team's needs. In the end, I hope it's the best choice for you!
David WilliamsE-commerce Customer Service - SaleSmartly has saved us thousands of hours of work. We’re able to spin up projects faster.
Amy TurnerChief Customer Officer
