SaaS Tool Support
Full range of efficient, high quality customer service
In all aspects of pre-sale, sale and after-sales, we provide customers with fast, accurate, professional and humanized service to meet their various needs and expectations, and enhance customer satisfaction and loyalty.
10,000+ satisfied customers
Using SaleSmartly everyday and loving it!
80%
reduction in labor costs
95%
increase in customer satisfaction
50%
increase in conversion rate
Enhancing Support for Faster and Better Assistance
Win more sales with faster communication
Website visitors like to have their questions answered in a timely manner, and live chat widgets allow you to respond quickly to visitor messages, enhance your interaction with visitors, and convert interested customers into loyal customers, which greatly increases the chances of sales.
Social sales, customer service, marketing all in one interface
Only one interface, a team to manage customer conversation content, management can see the dialogue content of the full record, to ensure the quality of chat session. Efficiently delegate conversations to the right employees with intelligent distribution conversation technology.
Improve team efficiency
Live chat simplifies the workload for team members by providing context before the conversation begins. Use tags to categorize queries and link conversations to relevant browsing trails to quickly understand customer needs to increase productivity.
Mobile office, anytime, anywhere to talk with customers
You can use the SaleSmartly mobile App and applet to talk and interact with customers wherever you are. Through the app, you can view all your conversations and ensure that you can respond to your contacts in a timely manner.
Seizing Every Sales Opportunity with Our Product
1-on-1 Hands-on Guidance
Our technical experts provide 1-on-1 product operation demonstrations to guide you and your team to quickly master and use SaleSmartly.
7 Days, 14 Hours Technical Support
Offering 7 days, 14 hours of technical support to ensure timely and effective solutions for any technical issues you may encounter at any time.
Online Help Center
Comprehensive documentation in the Help Center to assist you in quickly understanding and mastering SaleSmartly, swiftly resolving operational issues.
- SaleSmartly is the best chat tool we have ever used! It's easy to use, integrating the code into the site is very easy, and most importantly the automation templates are a great fit for our business and have increased sales by 40%!
Emily SmithCustomer Relationship Manager - SaleSmartly notifies me in real time when a customer has a new message, and also supports real-time translation so that we can communicate in real time and without barriers, no matter what language the customer message is, to avoid losing customers.
Sarah JohnsonProduct Manager - For fast-growing organizations, SaleSmartly grows with you. The price is very affordable compared to other similar software, and you can start the plan for free and subsequently change it according to your team's needs. In the end, I hope it's the best choice for you!
David WilliamsE-commerce Customer Service - SaleSmartly has saved us thousands of hours of work. We’re able to spin up projects faster.
Amy TurnerChief Customer Officer
