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Connect customers through multiple channels to drive growth

Multi-channel

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Gain the trust of 10,000+ companies and empower your business development

All the features to help you provide faster and better support

Centralize all your multi-channel messages in one place

Seamlessly sell, market or service via Livechat, WhatsApp, Facebook Messenger, TikTok, Instagram, Telegram, Line, Email, VKontakte, WeChat, etc. for a unified customer experience

Complete customer support in seconds, not hours

Reduce response times and increase efficiency by eliminating repetitive tasks with our built-in automation. Work smarter, not harder, so you can focus on growing your business.

Shared chat allows teams to collaborate efficiently with discipline and planning

Consolidate all messaging channels into one backend and collaborate efficiently across teams with automated chat distribution and internal session distribution.

Efficiently and conveniently segment, track and analyze your customers in one place

Create contact databases, access complete contact activity history, browsing history and synchronize your data with your information system.

Keeping track of key indicators and trends

Multi-dimensional visual metrics clearly show connections between query types, channels, customers, products, sales, and more. Make data easy to measure and share to help you develop business plans.

Speak the client's language, even if it's not your native language

Our real-time translations enable you to communicate confidently with your clients and tap into international markets.

Seizing Every Sales Opportunity with Our Product

Boost Your Customer Engagement with Our WhatsApp Integration

Deliver outstanding customer service and unlock sales opportunities on WhatsApp, the world's most popular social media tool, directly through our unified back office.

Facebook Messenger Best Customer Service Tool

Consolidate all your social media messages into one backend. Multi-homepage bulk connections through our Facebook integration, automatically assigned to the appropriate customer service member.

The best customer communication platform for independent sellers

Using our pre-designed templates for various shopping scenarios, we can simply build personalized independent shopping guide robots to comprehensively improve sales performance and customer satisfaction.

Help B2B websites transform efficiently

Create contact databases, access complete contact activity history, browsing history and synchronize your data with your information system.

Full range of efficient, high quality customer service

In all aspects of pre-sale, sale and after-sales, we provide customers with fast, accurate, professional and humanized service to meet their various needs and expectations, and enhance customer satisfaction and loyalty.

Allow you to communicate and interact better with your customers on email

Improving your email communication will help you build good business relationships, enhance your professional image and increase your sales performance.

International authoritative certification

ISO 27001

ISO/IEC 27001 is currently a widely accepted and applied international information security management system certification standard. This standard takes risk management as its core and effectively ensures the continued operation of the organization's information security management system through regular risk assessment and corresponding control measures.

ISO 27701

ISO/IEC 27701 is a privacy extension to ISO/IEC 27001 Information Security Management and ISO/IEC 27002 Security Controls. It is an international body of management system standards that provides guidance on protecting personal privacy, including how organizations should manage personal information, and assists in demonstrating compliance with privacy regulations around the world.

CCRC

CCRC is China's leading cybersecurity review and certification agency, focusing on improving the information security and privacy protection level of domestic and foreign organizations. CCRC provides qualification evaluation and certification services for information security service agencies in accordance with national laws and regulations, national standards and technical specifications.

What Our Customers Say

Discover how our customers have achieved success with SaleSmartly's exceptional solutions and hear their voices as they share their stories.

SaleSmartly is the best chat tool we have ever used! It's easy to use, integrating the code into the site is very easy, and most importantly the automation templates are a great fit for our business and have increased sales by 40%!
Emily Smith
Customer Relationship Manager
SaleSmartly notifies me in real time when a customer has a new message, and also supports real-time translation so that we can communicate in real time and without barriers, no matter what language the customer message is, to avoid losing customers.
Sarah Johnson
Product Manager
For fast-growing organizations, SaleSmartly grows with you. The price is very affordable compared to other similar software, and you can start the plan for free and subsequently change it according to your team's needs. In the end, I hope it's the best choice for you!
David Williams
E-commerce Customer Service
SaleSmartly has saved us thousands of hours of work. We’re able to spin up projects faster.
Amy Turner
Chief Customer Officer

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