Extend care with a full-cycle health support system

Healthcare providers deal with fragmented services and patient retention issues. Our tools unify messaging, automate appointment scheduling, and send timely follow-ups to improve service response and encourage repeat visits.

The healthcare industry faces growth challenges

Patient Attrition Risk

The departure of medical staff often leads to the loss of critical patient records and treatment history, disrupting continuity of care.

Disconnected Patient Data

Patient interactions are siloed across various communication platforms, preventing a comprehensive view necessary for optimal treatment decisions.

Manual Process Burden

Excessive time spent on manual scheduling and follow-up tasks reduces the time available for direct patient care and critical medical activities.

End-to-end solutions to resolve core challenges

01
Patient Intake
- ①QR Triage: Automatically assign conversations and balance team load.
- ②Unified Inbox: Centralize multi-platform messages and avoid missing any communication.
- ③Patient Onboarding: Automate the patient intake process, collecting information and creating records in one step.
- ④Patient Profiling: Automatically identify and tag patients based on mentioned symptoms or service interests to build accurate profiles.
02
Appointment Management
- ①Smart Booking: Allow patients to start the booking process simply by sending a keyword.
- ②Visit Reminders: Send pre-appointment alerts and directions to reduce no-shows.
- ③Confirmations: Set up multiple, automated confirmation touchpoints to prevent errors.
03
Patient Care
- ①Automated Aftercare: Send recovery instructions and satisfaction surveys.
- ②Seasonal Care: Deliver automated, seasonally-relevant health tips and care messages to engage patients.
- ③Targeted Outreach: Use tags to promote new services or cross-sell effectively.
- ④Reactivation: Identify patients and use automated re-engagement campaigns to inactive patients.