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Omnichannel Customer Support System

Unify customer conversations and data in one workspace

Bring all customer conversations into one inbox with fast replies, team collaboration, and rich customer profiles.

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10,000+ satisfied customers

Using SaleSmartly everyday and loving it!

10k+

companies choose us

10m+

customer chats

50m+

messages sent

Enhancing Support for Faster and Better Assistance

Omnichannel Inbox and Centralized Management

Manage conversations from WhatsApp, Messenger, Instagram, TikTok, Telegram, and your website in one inbox to improve response speed.

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AI Assisted Replies and Real Time Translation

AI helps identify intent and translate messages in real time, enabling faster and more accurate responses.

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Customer Data Sync and Smart Tagging

Automatically save conversation history and tags to build clear customer profiles and support more personalized follow ups.

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SaleSmartly, Your Trusted Partner

Meta Official Partner

Meta Official Partner

Shoplazza's Best Partner

Shoplazza's Best Partner

Cainiao Logistics Technology Strategic Partner

Cainiao Logistics Technology Strategic Partner

Choose by 300,000+ customers worldwide

Choose by 300,000+ customers worldwide

SaleSmartly: Uncover the Essentials of Omnichannel Customer Support System

How a Customer Support System Improves Team Collaboration Across Devices, Time Zones and Accounts

How a Customer Support System Improves Team Collaboration Across Devices, Time Zones and Accounts

Centralize data and workflows to solve multi-device management, global support, and customer drop-off challenges.

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What Is a Customer Service CRM? Features, Comparisons, and Why It Matters

What Is a Customer Service CRM? Features, Comparisons, and Why It Matters

Learn how omnichannel support and automation help businesses boost efficiency, retention and growth.

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How to Boost Customer Conversion Rates with a Smart Service Platform

How to Boost Customer Conversion Rates with a Smart Service Platform

Use smart replies and customer tagging to optimize experience and turn conversations into conversions.

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FAQs

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