Digitally Upgrade Used Car Sales Chain

Broken sales flow: Inquiries, test drives, and after-sales follow-ups are disconnected. With unified messaging, auto booking, and smart reminders, dealers close more deals and drive repeat sales.

Used car industry faces growth challenges

Inefficient Scheduling

Test drive bookings depend on manual arrangements; slow confirmation and reminders lead to high no-show rates.

Opaque Deal Processes

Sales progress lacks unified visual management, creating high communication costs for both customers and teams.

After-Sales Gap

Missing maintenance reminders, warranty guides, and resale recommendations affects customer retention and repurchase.

End-to-end solutions to resolve core challenges

01
Purchase Consultation
- ①Smart Routing: Use QR code diversion to balance team load and improve collaboration efficiency.
- ②One-Stop Handling: Aggregate websites, exhibitions, and social media in one place for unified communication.
- ③Demand Identification: Automatically capture car model keywords and tag customer needs instantly.
02
Test Drive Follow-up
- ①Instant Booking: Trigger test drive appointment workflows automatically upon receiving keywords.
- ②Confirmation Alerts: Send automated confirmation reminders after successful booking to reduce no-shows.
- ③Transport Guidance: Send location and traffic guides periodically before the scheduled test drive.
03
Transparent Management
- ①Sales Visibility: Allow administrators to view sales progress in real-time for process transparency.
- ②Knowledge Scripts: Provide a shared script library that helps newcomers get started quickly.
- ③Asset Sync: Ensure customer assets stay with the company even when staff leave.
- ④Standardized behavior: Record all behavior data for standardized and regulated employee actions.