Ready to provide exceptional service to your customers?

With the help of AI assistants, integrate knowledge and data to provide real-time support for customer service and efficiently respond to customer needs.

One-click link crawling and real-time updates: How AI agents help you build a smart customer service knowledge base from scratch?

Through high-quality corpus and intelligent recognition, unify customer service scripts, reduce manual intervention, and improve customer satisfaction.

Preset common problem scripts: How does the AI corpus help you achieve precise replies?

Utilize AI assistant API integration to bridge order and data flows, achieving automated queries and operations.

Automatic information crawling for precise decision-making: Custom API access makes AI agents your exclusive business assistants

Recommended for You

SaleSmartly AI drives the business intelligence hub, integrating AI Agents, automation, and customer service systems to release business growth potential.

Start using your AI chatbot now

Everything you need to know about AI Intelligent Assistants. Can't find the answer you're looking for? Chat with our friendly team.

Frequently Asked Questions

SaleSmartly supports unified access and management of various AI agent platforms (HelpKnow, Coze, Dify, OpenAI Assistants, etc.). Businesses can flexibly arrange multiple agents to collaborate, achieving a smart flow from customer reception and sales conversion to data insight. Each agent can learn and evolve independently, creating a truly scalable and sustainable smart operation system.

Dispatch multiple agents to build an exclusive business system

AI Agent Management Hub

AI receptionists can automatically identify customer intent, generate precise replies in real-time, and support automatic multi-language translation, helping businesses achieve barrier-free communication across time zones and markets. No matter which country the customer is from, they can get a natural and smooth response experience. It can not only receive, but also guide customers to complete key actions such as inquiries, orders, and appointments, making "24/7 online customer service" a reality.

Multi-language dialogue, automatic response, instant translation

AI Receptionist

AI assistants provide instant support for live agents during conversations: drafting accurate replies, adjusting tone, translating content, correcting grammar, simplifying expressions, and generating conversation summaries. It can learn the language style and knowledge base of the customer service team, significantly improving the processing speed and quality of manual customer service while maintaining brand consistency.

Real-time assistance for live agents to improve work efficiency

AI Intelligent Assistant

The AI Capability Center provides businesses with flexible custom extension interfaces. Through visual configuration or API calls, businesses can inject stronger business perception and data processing capabilities into AI.

Automatically read external data sources like orders, logistics, and inventory

Automatic Fetch and Sync

Automatically generate customer profiles and preference tags based on historical dialogues and behavior data

Customer Profile Generation

Let AI trigger internal system operations, such as creating work orders, initiating refunds, or pushing CRM updates

Intelligent Process Execution

Deeply integrated with enterprise documents, FAQ bases, and product material libraries to achieve intelligent Q&A

Knowledge Base Driven Response

Access third-party tools (ERP, CRM, e-commerce backends, etc.), making AI a central hub for enterprise operations

Business Plugin Ecosystem

Customize business logic and expand exclusive smart functions

AI Capability Center

AI Suggestions

Make AI a schedulable, growable, and collaborative intelligent team for enterprises

AI Agent · Business System · Human Team

Support multi-language automatic replies and knowledge base learning, simulating real human responses for a more natural and caring service.

Achieve 24/7 Intelligent Service

AI-Assisted Customer Service

Your Trusted Partner

Enterprise AI Agents for Business Automation

Deliver customer support in seconds

Send messages to customers across multiple channels with one click

Streamlined communication for efficient teamwork

Unify customer conversations and data in one workspace

Centralize, organize, and analyze all your customer information

Track key metrics, spot trends and act faster

Generate exclusive shunt links and QR codes for different channels  Easily track sources and effects

Centralize all your multi-channel messages in one place

Break language barriers, connect globally

Using SaleSmartly everyday and loving it!

10,000+ satisfied customers

Master SaleSmartly with dedicated 1 v 1 training from our technical experts. We’ll guide your team through hands-on product demos, ensuring rapid adoption and confident usage.

1 v 1 Guidance

Count on round-the-clock support with 14-hour coverage, 7 days a week. Resolve technical challenges swiftly and keep your operations running smoothly at anytime time.

14/7 Technical Assistance

Access our comprehensive help center to quickly learn, master, and troubleshoot SaleSmartly with ease. Overcome operational challenges independently and accelerate your success.

Online Help Center

Empower Your Team and Elevate Your Sales with SaleSmartly

With customers all over the world, more and more customers from different industries choose SaleSmartly to achieve business growth.

300,000+ customers worldwide

Optimise B2B sales funnel for maximum lead conversion

AI powered automation for faster customer support

The best customer communication platform for independent sellers

Enhance communication and boost sales through email

Deliver fast, accurate, and personalized service at every stage

Best customer service tool for Facebook Messenger

Unified management of account ownership and member permissions
Standardize team collaboration processes

Boost your customer relationships with our WhatsApp integration

Register, Integrate, and Automate

The WhatsApp ecosystem consists of personal accounts, business accounts, and API accounts. API accounts, with their multiple accounts, multiple devices, and automation features, are best suited for medium to large enterprises to achieve large-scale customer communication.

A single image explaining the differences between WhatsApp, WhatsApp Business, and WhatsApp API (Enterprise) accounts.

The WhatsApp API enables businesses to achieve efficient, compliant, and intelligent customer communication through automation, mass messaging, data analytics, and system integration, making it a key tool for cross-border enterprise marketing and services.

A Comprehensive Guide to the WhatsApp Business API: Core Definitions, Function Details, and Application Guidelines

WhatsApp API accounts can be divided into active and passive accounts. Businesses can use the combination of the two to securely expand their customer base, accurately follow up with customers, and improve conversion rates, while balancing compliance and efficiency.

Make good use of WhatsApp API numbers: Optimize customer communication processes

SaleSmartly helps you easily use the WhatsApp API.

WhatsApp Business API is an official communication interface designed for businesses, supporting automated messaging, bulk messaging, customer service collaboration, and green checkmark verification, helping brands efficiently manage customer communication and enhance their professional image.

2026 Latest WhatsApp Business API Introduction: Full Analysis of Features, Fees, and Application Methods

WhatsApp Product Comparison

Drive business growth with the SaleSmartly official WhatsApp API solution, enabling efficient customer reach, automated marketing, and intelligent services.

Start using the WhatsApp API now!

Everything you need to know about intelligent customer service automation. Can't find the answer you're looking for? Chat with our friendly team.

By obtaining Meta Blue Check certification, you can showcase your brand identity, enhance customer trust, and avoid confusion and losses caused by counterfeit accounts.

Official Blue Checkmark Certification

It supports bulk messaging and automated triggering, enabling precise push notifications, events, and marketing information to all customers simultaneously.

Large-scale customer outreach

It supports simultaneous login and conversational collaboration among multiple members, easily manages multiple communication leads, shares customer information across departments, and improves service continuity.

Team collaboration and management

By combining AI chatbots, we can achieve 24/7 automated response and customer allocation, significantly improving customer service efficiency and experience.

AI-automated customer service

By enabling multi-platform collaboration and intelligent insights through open interfaces, we help enterprises continuously optimize service experiences.

Scalable and insightful

Deeply integrated with SaleSmartly, it supports CRM, customer service systems, marketing automation, and data tracking, providing unified insights into customer behavior and optimizing operational decisions.

Integration and Data Analysis

Detailed introduction of features

If an enterprise's WhatsApp API account is blocked due to violations, they should follow official rules and master the correct unblocking appeal process to ensure account security and business continuity.

WhatsApp API Account Unblock Tutorial (with Image Guide and Appeal Template)

WhatsApp API template messages are essential for communicating with customers outside the 24-hour session window. Standardized templates allow for legal delivery of notifications, verification, and marketing messages.

WhatsApp API Template Message Application Guide: Better Reach Your Customers

Click to WhatsApp is an ad format that brings Facebook public traffic directly into the WhatsApp private domain, helping businesses improve customer conversion and interaction.

Click to WhatsApp Ads: The Secret to Boosting Business Interaction and Conversion

WhatsApp API Operation Guide

Manage your official WhatsApp API account in one place

Register, integrate, and automate with SaleSmartly

Register using a corporate credit card

Credit card registration required

Two registration paths to flexibly match different needs

Self-registration via SaleSmartly

Integrate existing WhatsApp API accounts

How to obtain a WhatsApp API number

SaleSmartly, Your Trusted Partner

SaleSmartly is the best chat tool we have ever used! It's easy to use, integrating the code into the site is very easy, and most importantly the automation templates are a great fit for our business and have increased sales by 40%!

SaleSmartly notifies me in real time when a customer has a new message, and also supports real-time translation so that we can communicate in real time and without barriers, no matter what language the customer message is, to avoid losing customers.

For fast-growing organizations, SaleSmartly grows with you. The price is very affordable compared to other similar software, and you can start the plan for free and subsequently change it according to your team's needs. In the end, I hope it's the best choice for you!

SaleSmartly has saved us thousands of hours of work. We’re able to spin up projects faster.

Discover how our customers have achieved success with SaleSmartly's exceptional solutions and hear their voices as they share their stories.

InnoShop has officially become a SaleSmartly partner. Combining InnoShop's professional services with SaleSmartly's cross-border omnichannel AI communication c...

InnoShop eCommerce

Core Business

Suitable For