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Customer Service Automation

AI powered automation for faster customer support

Handle high volume customer conversations automatically with AI intent recognition and workflows, without adding more agents.

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10,000+ satisfied customers

Using SaleSmartly everyday and loving it!

80%

reduction in labor costs

95%

increase in customer satisfaction

50%

increase in conversion rate

Enhancing Support for Faster and Better Assistance

Overwhelmed by High Message Volume?

SaleSmartly chatbots recognize customer intent and send instant replies, ensuring timely responses during peak traffic.

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Automation Workflows for Complex Support Scenarios

Automate tagging, comment moderation, group management, and route complex cases to live agents when needed.

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AI and Automation for a Smarter Service Experience

AI understands intent and triggers the right actions, making every interaction more natural and efficient.

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SaleSmartly, Your Trusted Partner

Meta Official Partner

Meta Official Partner

Shoplazza's Best Partner

Shoplazza's Best Partner

Cainiao Logistics Technology Strategic Partner

Cainiao Logistics Technology Strategic Partner

Choose by 300,000+ customers worldwide

Choose by 300,000+ customers worldwide

SaleSmartly: Uncover the Essentials of Customer Service Automation

How to Train a Custom AI Chatbot for Cross-Border Businesses (2026 Edition)

How to Train a Custom AI Chatbot for Cross-Border Businesses (2026 Edition)

AI chatbots accurately understand customer intent and automate conversations to support global sales teams.

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The Complete Guide to Customer Service Chatbots in 2026: Features, Benefits & How to Choose

The Complete Guide to Customer Service Chatbots in 2026: Features, Benefits & How to Choose

24/7 AI chatbots enable global support and fast, scalable customer responses.

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The Secrets of Chatbot! What Are the Advantages and Disadvantages of ChatGPT?

The Secrets of Chatbot! What Are the Advantages and Disadvantages of ChatGPT?

Chatbots are evolving from simple tools into intelligent assistants that empower customer service and marketing.

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FAQs

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